Privacy Notice ProMountEquipment takes the protection and proper use of your personal information seriously. We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. This Privacy Policy covers what information we collect from you when you visit the www.ProMountEquipment.com website, how we use it, and under what circumstances we disclose it. By using the ProMountEquipment.com site, you agree with the terms and conditions of this Privacy Policy and Terms of Use. The information we collect - How we use and share Personal Customer Information - Communications from ProMountEquipment.com - Linking to third-party web sites - Site Security - Questions or comments If you have questions or concerns regarding this statement, please contact our Privacy Department at: privacy@ProMountEquipment.com. 1. The information we collect When you use the ProMountEquipment.com site, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit ProMountEquipment.com. Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit the ProMountEquipment.com site. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns. Information Collected via Cookies. We or our third party distributors of banners and newsletters use cookies to enhance the browsing and shopping experience on the ProMountEquipment.com site. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the ProMountEquipment.com site. The cookies transmit this information back to the computers at ProMountEquipment.com or our third-party distributors of banners and newsletters; these computers are, generally speaking, the only computers that are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don't have to reenter it each time you visit the ProMountEquipment.com site; (iii) to monitor the effectiveness of certain of our marketing email campaigns; (iv) to monitor total number of visitors, pages viewed, and the total number of banners served; and (v) to monitor and provide live customer service to visitors on our ProMountEquipment.com site. Most people do not know that cookies are being placed on their computers when they visit the ProMountEquipment.com site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to open a ProMountEquipment.com Shopping Cart and therefore will not be able to complete an order with us online. Also, by not using cookies, your overall Internet browsing experience will be affected. If you would like to obtain more information about the third-party distributor of banners on the ProMountEquipment.com site and to know your choices about having such distributor's cookies turned off, please visit www.privacychoices.org. If you turn off the third-party distributor's cookies, you will still see banners on our site; however, the banners will not be tailored to your shopping experience. Information Collected Using Pixel Tags or Clear GIFs. To help us understand the effectiveness of certain of our email marketing efforts, ProMountEquipment.com may use "message format" and "message open" sensing technologies. Both technologies require the use of pixel tags or clear GIFs (also called web beacons). The "message format" sensing technology allows us to recognize whether you have enabled your email program to receive HTML emails; if so, this information is then associated with your email address so that subsequent messages can be sent to you in HTML format. The "message open" sensing technology allows us to recognize whether you have opened our email message. We can only detect this if your have enabled your email program to receive HTML emails. Information You Actively Submit to ProMountEquipment.com . For most of the browsing services we provide, we neither require nor collect "Personal Customer Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the ProMountEquipment.com site and take as much time as you want to review our products, services and reviews without having to submit such Personal Customer Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Customer Information. In the following instances, however, we do need you to actively submit Personal Customer Information: when you want to (to (i) create an account; (ii) complete an order; and (iii) subscribe to our ProMountEquipment.com News and Email Alerts! in our ProMountEquipment.com site. Creating a ProMountEquipment.com Account. You can create a new password-protected ProMountEquipment.com account to complete an order or to set up a Wish List. To create an account, we require that you provide us with the following Personal Customer Information: your email address (which may not be associated with another active ProMountEquipment.com account), and your first and last names. You will also have to create a username and password. Completing an Order. To complete an order, we require you to access your password protected ProMountEquipment.com account. You will access stored Personal Customer Information or be asked to submit additional Personal Customer Information such as your credit card number and billing address. ProMountEquipment.com Email-A-Friend Feature Link. If a user elects to use our Email-A-Friend referral service for informing a friend about our site, we ask them for the friend's name and e-mail address. ProMountEquipment.com LLC will automatically send the friend a one-time e-mail inviting them to visit the site. ProMountEquipment.com Inc. does not store this information. 2. How we use and share Personal Customer Information ProMountEquipment.com uses Personal Customer Information to provide requested services, fulfill orders, send special offers, promotions, and newsletters. Occasionally, ProMountEquipment.com uses Personal Customer Information to market products and services. You can opt-out from us using your information for this purpose at any time by logging onto ¿My Account¿ and following the instructions to update your personal customer information and username and password preferences. ProMountEquipment.com shares Personal Customer Information that we collect as follows: Subcontractors. We send Personal Customer Information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by ProMountEquipment.com. Service Providers. We send Personal Customer Information to third-party providers of goods and services that you may purchase from time to time on our site (e.g., products). Like subcontractors, these third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by ProMountEquipment.com. Membership programs. We work with certain entities who, in conjunction with their own membership programs or rewards programs, require that we disclose purchasing information about their customers who visit the ProMountEquipment.com site through links from the partner sites, or use the partner's credit card or rewards program to make purchases on the ProMountEquipment.com site (e.g., to earn points for purchases made on the ProMountEquipment.com site through links from the partner site). We disclose only the information required to make these programs work and support your membership with them, which typically includes the name and/or email address of the user as well as the dollar amount of purchases made. We disclose this information to such entities under an agreement that requires that they obtain your consent first, usually under the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact them directly. Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. Law Enforcement Investigations. ProMountEquipment.com may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of ProMountEquipment.com, our users, or others. 3. Communications from ProMountEquipment.com As a ProMountEquipment.com account holder, you may receive the following communications fromProMountEquipment.com: a) Communications related to transaction and account maintenance activities. By creating a ProMountEquipment.com account, you may receive communications from us relating to: order confirmations; order updates; order problems; and material changes to site policies and account management procedures. b). As a (ProMountEquipment.com) account holder, we use your contact information to provide requested services, fulfill orders, and communicate special offers, events, new products and services from ProMountEquipment.com, ProMountEquipment.com and our trustworthy partners. We communicate via email, postal mail and outbound telephone calls depending upon your settings in ¿My Account¿ preferences center. ProMountEquipment.com account holders can update communication preferences and/or personal account information, by logging onto his or her ¿My Account¿ link (http://ProMountEquipment.com/store/customerlogin.asp). c) To Unsubscribe from any ProMountEquipment.com News and Email Alerts! Service, please select the ¿Unsubscribe¿ link at the bottom of any ProMountEquipment.com News and Email Alerts! and follow the instructions. To update your email address, please select the Unsubscribe link at the bottom of any news alert and then resubscribe using your new email address. 4. Linking to third-party web sites When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, ProMountEquipment.com cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own. 5. Site Security ProMountEquipment.com takes industry standard measures to secure and protect the personal information you provide us. For more information on our security practices, please review our Security Policy. 6. Questions or comments If you have any questions regarding our Privacy Policy, please email us at privacy@ProMountEquipment.com. For all other inquiries, please contact Customer Service at the following: Mailing Address: ProMountEquipment 2570 East Oakshore Drive, Westlake Village, CA 91361